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Support
Error messages
"Failed to load control 'RichTextBox'
from richtx32.ocx. Your version of richtx32.ocx may be outdated. Make sure you
are using the version of the control that was provided with your application"
If you get this error when attempting to print do the following:
1) Copy the file richtx32.ocx from
the root of the Explore
Interactive CD to the
C:\Windows\System32
folder on your PC.
2) Restart your PC.
"Run-time error '53': File not found"
when
attempting to print from a computer running
Windows XP
If you get this error when attempting to
print do the following:
1) Copy the file richtx32.ocx from
the root of the Explore
Interactive CD to the
C:\Windows\System32
folder on your PC.
2) Click on the "Start" button on the task bar in Microsoft Windows.
3) Click on "Run".
4) Type in the following in this box:
regsvr32
richtx32.ocx
5) Click on "OK.
If this does not
solve the problem you can use the following workaround:
1) Create a folder called "Explore" on the C: drive on your
hard disk.
2) Download an updated version of the print file to the C:\Explore
folder created in step 1).
Click here to download the file
(size is only 28kb).
3)
Copy the maps, walk descriptions and the
information file from the root of the
Explore Interactive CD to the
C:\Explore
folder on your PC. The maps are named map01.jpg -
map31.jpg and the walk descriptions Walk01GB.rtf -
Walk31GB.rtf. In addition copy the file WalksGB.txt.
4) Download the shortcut to the C:\Explore folder and copy the
shortcut from here to your desktop.
Click here to download the
shortcut (size only 1kb)
5) Click on the shortcut to use the print program.
Alternatively, you can open
open
each map directly from the Explore Interactive CD with any standard
graphics program and print the map from this program. You might have to
make some maps smaller before printing. The walk descriptions can also
be printed in the same way using any standard word processor program.
"System
Error H8007007E (-2147024770) The specified module could not be found"
when attempting to print from a
computer running
Windows XP
1) Copy the file richtx32.ocx from
the root of the Explore
Interactive CD to the
C:\Windows\System32
folder on your PC.
2) Click on the "Start" button on the task bar in Microsoft Windows.
3) Click on "Run".
4) Type in the following in this box:
regsvr32
richtx32.ocx
5) Click on "OK.
If this does not solve the problem you can use the following workaround:
1) Create a folder called "Explore" on the C: drive on your
hard disk.
2) Download an updated version of the print file to the C:\Explore
folder created in step 1).
Click here to download the file
(size is only 28kb).
3)
Copy the maps, walk descriptions and the
information file from the root of the
Explore Interactive CD to the
C:\Explore
folder on your PC. The maps are named map01.jpg -
map31.jpg and the walk descriptions Walk01GB.rtf -
Walk31GB.rtf. In addition copy the file WalksGB.txt.
4) Download the shortcut to the C:\Explore folder and copy the
shortcut from here to your desktop.
Click here to download the
shortcut
(size is only 1kb)
5) Click on the shortcut to use the print program.
Alternatively, you can open
open
each map directly from the Explore Interactive CD with any standard graphics
program and print the map from this program. You might have to make some
maps smaller before printing. The walk descriptions can also be printed
in the same way using any standard word processor program.
Print
problems
If you have problems with
printing do the following:
1) Check for any error messages in the error message section above.
2)
If a
solution is not found you can open each map directly from the Explore
Interactive CD with any standard graphics
program and print the map from this program. The maps are
named MapXX.jpg where xx is the walk number. You might
have to make some maps smaller before printing. The walk
descriptions can also be printed in the same way using any
standard word processor program. The walk descriptions are named
WalkXXGB.rtf where XX is the walk number. You can
also print the
information files in the same way, the file names are Info1GB.rtf -
Info9GB.rtf.
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